Shipping policy
Last updated: April 2026
Thank you for shopping with us. Below you will find details about our shipping process.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Time
We offer worldwide shipping.
Estimated delivery times:
- United Kingdom: 3–7 business days
- Europe: 5–12 business days
- International: 7–15 business days
Delivery times may vary depending on the destination and shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your order.
Customs, Duties, and Taxes
We are not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Damaged Packages
We are not responsible for packages lost or damaged during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Contact Us
If you have any questions about shipping, please contact us at:
Email: rosellshopuk@gmail.com